Responsible Gaming

Responsible Gaming at CXRick — keep it fun, not addictive

Gaming is entertainment, not an obligation. CXRick wants you to always play safely, healthily, and happily. Our responsible gaming tools and guidelines are here to help you make the right decisions.

24/7 Support Available
18+ Age limits are strictly enforced
5 Protection tools are free
Instant Self-Exclusion is activated

Our Responsible Gaming Commitment

Playing at CXRick isn't just about winning — playing safely matters just as much to us

Set Deposit Limit

You can set your own daily, weekly, or monthly deposit limit at any time. Once a limit is set, it takes effect immediately.

Session Time Control

Decide how many hours you want to play in advance. Once your set time is up, CXRick will automatically send you an alert.

Benefits of taking a break

Feeling like you need a break? Take a temporary timeout from 24 hours up to 30 days. You won't be able to log in to your account during this period.

Self-Exclusion

If you feel your gaming is getting out of control, you can close your account entirely for a period of 6 months to 5 years.

Unsubscribe from promotions

And if you no longer want to receive promotional emails or notifications, you can opt out at any time. We respect your choice.

24/7 support team

Our support team is available around the clock for any questions or help with responsible gaming — in Bangla.


What does responsible gaming actually mean?

Online gaming can be a healthy form of entertainment — as long as it's done in moderation and with awareness. Responsible Gaming means knowing your limits, staying within your budget, and not letting gaming take priority over other areas of your life.

CXRick believes that Responsible Gaming Responsible gaming isn't just on the player — the platform shares that responsibility too. That's why we've built tools to help you stay in control.

Always keep this in mind before you play — it's entertainment, not a reliable way to make money. Chasing losses by placing bigger bets is never the answer.

CXRick's policy is — Play within your entertainment budget, only with money you can afford to lose without it seriously affecting your life.

Gaming is entertainment

Don't treat gaming as a source of income. It's a hobby, just like watching a movie or a cricket match.

Stick to your budget

Only play with money you can afford to lose without it affecting your daily life.

Respect your time limits

Take regular breaks instead of playing for long stretches at a time. Spend quality time with family and friends.

If the fun stops, stop

If gaming leaves you feeling irritable or anxious, that's a warning sign. Take a break.


Warning signs of problem gaming

If you notice any of the signs below in yourself, seek help — it's not a weakness, it takes courage

1
Chasing losses with more bets

Repeatedly playing to recover losses and being unable to stop.

2
Neglecting family and work

Neglecting family time or work responsibilities to keep playing.

3
Borrowing money or taking loans to play

Borrowing money from others or taking on debt to fund your gaming.

4
Hiding it with lies

Hiding or lying to loved ones about how much you play.

5
Emotional distress and anxiety

Feeling restless, irritable, or depressed when not playing.

6
Spending beyond your budget

Repeatedly spending beyond previously set limits.

7
Neglecting sleep and meals

Staying up late to play and neglecting a healthy routine.

8
Playing more when you're on a winning streak

Chasing losses after a win by continuing to bet with more than you intended.

9
Unable to break free from gaming

Unable to cut back or stop playing despite repeated attempts.

If you recognise any of the signs above in yourself support@cxrick.bizto let us know. Our support team will help you without any judgment.


How to use CXRick's protection tools

You can activate any of these tools at any time from your account settings

Deposit Limit
Control your deposit amount

Set a maximum amount you can deposit daily, weekly, or monthly.

  • Log in to your account
  • Settings > Responsible Gaming
  • Select Deposit Limit
  • Enter the amount and duration, then save
Session Limit
Set your playtime limit

Set a limit on how long you play in a single session — you'll get an alert when the timer runs out.

  • Log in to your account
  • Settings > Time Controls
  • Set a daily time limit
  • Save — takes effect immediately
Cooling Off
Take a Temporary Break

Temporarily lock your account for 1 to 30 days. Bonuses will also be paused during this period.

  • Settings > Take a Break
  • Choose a break duration
  • Confirm — Takes Effect Immediately
  • Will reopen automatically after the period ends
Self-Exclusion
Long-Term Break

Fully close your account for a period of 6 months to 5 years. To reactivate it after the period ends, you'll need to contact our support team.

  • Email us at support@cxrick.biz
  • Type "Self-Exclusion Request"
  • Specify the duration
  • Will take effect within 24 hours
Loss Limit
Set a loss limit

Decide in advance the maximum amount you can lose in a day or week before your session automatically stops.

  • Settings > Loss Limit
  • Set the amount and duration
  • Save
  • Play will stop once the limit is reached
Bet Limit
Control your bet size

Set a maximum amount you're willing to place on a single bet — to prevent impulsive high-stakes wagers.

  • Settings > Betting Limits
  • Enter the maximum bet amount
  • Save
  • Bets cannot be placed beyond the set limit

Check yourself — are you playing safely?

Ask yourself the questions below. If most of your answers are "Yes," consider seeking help.

These questions are purely for awareness. If you're facing any issues, our support team support@cxrick.bizis ready to help.

Self-Assessment Questionnaire

1

Have you ever played longer than you planned?

2

Do you find yourself chasing losses by continuing to play?

3

Do you hide your gaming habits from family or friends?

4

Do you feel restless or irritable when you're unable to play?

5

Have you ever cut back on essential household expenses to spend more on gaming?

6

Have you tried to cut back or quit gaming but couldn't?

7

Has gaming affected your work, studies, or relationships?


Responsible Gaming FAQs

Questions you might have had on your mind

No, self-exclusion does not affect your account balance in any way. Once the exclusion period ends, or upon your request, our support team will arrange for those funds to be returned to you.

Limit decreases take effect immediately. However, limit increase requests are processed by CXRick after 7 days — this is intentional, to prevent impulsive decisions.

Your account is yours alone. Never share your password. If you suspect someone else has access, change your password immediately and notify us at support@cxrick.biz.

Yes, during a cooling-off period or self-exclusion you will not receive any bonuses, promotions, or marketing communications. This is intentional — to ensure you're not tempted back by ads.

Absolutely not. CXRick strictly enforces an 18+ age policy. Age is verified at registration, and KYC documents may be requested if there is any doubt. Any underage account identified is closed immediately.

CXRick does not offer direct counselling services, but our support team can help you activate the right protection tools. Guidance is available on self-exclusion, setting session limits, and, if needed, informing your family.

CXRick's Accountability — by the numbers

We don't just say it — we back it up with action

18+
Strict age verification enforced
6
Free Protection Tools
24/7
Bangla support available
<24h
Time for self-exclusion to take effect

Play responsibly — enjoy your time at CXRick

Join a safe platform, stay within your limits, and enjoy every moment.

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